Shipping, Exchanges & Returns


We offer flat rate shipping of $10 Australia wide. Shipping is free for any purchase of $150 or over. Once shipped, you will receive an Australia Post tracking number so you can follow your purchase as it makes its way to you!

Unfortunately we don't currently offer international shipping.


If you've received your item and find it's not the right fit, and would like to exchange it for another size, please let us know as soon as possible by phone on 03 5754 4525 or email so we can ensure we have the correct size for you in stock. If we don't have the size you need, we can offer you store credit or refund.


We understand that one-item doesn’t fit all, so if you aren’t 100% happy with any full priced Sassy Road item, you can send it back!

Please notify us of your return or exchange within 14 days of receipt and return items in original condition - unworn, unwashed and with all tags and buttons intact - with proof of purchase. We also ask that you take care to protect the item when posting. If these criteria are not met, we will not be able to issue you with a refund.

We don’t accept returns on sale items, so please choose carefully! 

If for some reason, you are not completely happy with your purchase and would like to return the item, please contact us at

Shipping: To return your product to us, please mail your product to:

Sassy Road
PO Box 96
Tawonga South
VIC 3698

NB: You will be responsible for paying the return shipping costs to us.

It can usually take up to 7 business days (excluding weekends and Public Holidays) for your return to be delivered back to us.

Your refund will be completed within 1 working day of your return arriving at our warehouse and we’ll send you a confirmation email once we’ve refunded you.

Any refund will automatically be issued to the original payment method used when placing your order.

All goods are inspected upon return and we try our best to accept all returned items. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

The refund will cover your order amount excluding shipping costs.